FryIT policy

Shipping And Return

Clear delivery fees and simple support rules help customers understand what happens after placing an order through WhatsApp.

Last updated: June 10, 2026

Delivery Fees

  • Inside Dhaka: Tk 70
  • Outside Dhaka: Tk 130

Delivery fees may be confirmed or collected in advance through WhatsApp depending on the delivery location and order type.

Order Processing

After you send an order through WhatsApp, FryIT will confirm product availability, delivery address, delivery fee, and estimated timeline before dispatch.

Damaged Or Wrong Item

If an item arrives damaged or different from the confirmed order, contact us on WhatsApp as soon as possible with clear photos or an unboxing video. We will review and offer a suitable replacement, exchange, or support option.

Return Conditions

  • Items must be unused, clean, and in original condition where possible.
  • Returns or exchanges may not apply to used, damaged-by-customer, or hygiene-sensitive items.
  • Final return or exchange approval is confirmed by FryIT support through WhatsApp.

Support Contact

For delivery, return, exchange, or product questions, message FryIT on WhatsApp at 01878646437.